IMAGE DESCRIPTION: Image of icons of all the different assistive technologies and icons to demonstrate types of disabilities.


What is a disability?  It will mean something different to everyone.  It can affect a person’s capacity to communicate, interact with others, physically move, learn, and/or get around independently.  However, it is sometimes recognized to inspire others, achieve “regardless” or show differences between people.  According to the World Health Organization (WHO), over a billion people, about 15% of the world’s population, have some form of disability (WHO, 2018).[1]  Accessibility and inclusion play a role and broadens opportunities for people with disabilities to participate in every aspect of their life to the fullest extent possible.

Closed Caption: What is Accessibility and How it Works for Everyone

In addition to a well-designed physical space, accessibility and inclusion must also be at the forefront for products and services.  Is your website accessibility compliant? Is the structure and content accessible to people with visible and invisible disabilities?  The international community recognizes that if the internet is to continue to grow and flourish; it is critically important that it be accessible to all.  Over 1 billion people, or 40% of global Internet users, have bought products or goods online.  Unfortunately, people with disabilities are often left out (, 2019).[2] 

Can people receive your services and/or buy products with physical/motor, visual, audio, mental, neurological and/or cognitive challenges?  Is it easy to navigate and operate with assistive tools (e.g. screen reader), use clear and concise language, and offer functionality that is easy to understand and access with safety and inclusiveness?  Is it efficient enough to work across platforms, browsers and devices?  Organizations and businesses of all sizes that integrate web accessibility are more likely to build attraction, be innovative, robust, inclusive enterprises that will have global impact — it maximizes the capacity to connect with the world of opportunities and profit, provides equal access, and equal opportunity to all.


Visually?  Are you an auditory learner?  Do you learn best in an interactive environment, hands-on, and/or experience?  It is extremely important to remember that everyone learns best in different ways — not a single, one-size-fits-all solution.  The focus should always be to understand the unique needs and help people learn with their different abilities and NOT the disability.

All these questions lead to the required accessibility standards and guidelines which have been established. 

Image of the hammer used in a court room
Closed Caption: Image of the gavel used in a court room


This includes the Accessible Canada Act, 2019 (Bill C-81), the Accessibility for Ontarians with Disabilities Act, 2005 (AODA, 2005), Web Content Accessibility Guidelines 2.1 (WCAG 2.1), Universal Design for Learning 2.0 (UDL 2.0), User Agent Accessibility Guidelines 2.0 (UAAG 2.0), Authoring Tools Accessibility Guidelines 2.0 (ATAG 2.0), Section 508, and the Americans with Disabilities Act of 1990 (ADA, 1990).  This is to ensure that all services are considered for access by all people.  Watch this video “What Does an Accessible Canada Mean to You” for the latest legislation in Canada — Bill C-81 — and its benefits. 

Let us help you and your organization optimize your products and services for EVERYONE with…

    • PowerPoint
    • Word
    • PDF
    • Standard
    • Remote
    • Disability Awareness
    • Building an Accessible and Inclusive Culture
    • Digital Accessibility
    • Hiring and Accommodating People with Disabilities
    • Accessibility and Inclusion: Physical, Digital, and Social – COMING SOON
    • Captioning and Audio Description
    • Web Accessibility Assessment
    • Interactive and Visual Design Assessment
    • Making Information Accessible
    • Web Accessibility Fundamentals
    • Accessibility Legislation: AODA, 2005, The Accessible Canada Act (Bill C-81), WCAG 2.1, and UDL 2.0
    • Making Digital and Social Media Accessible – COMING SOON
    • Accessibility Basics for Organizers and Speakers – COMING SOON

The simple principles… accommodate, hire, respect and design for the widest range of people will benefit EVERYONE.  The results and impact(s) are immeasurably successful with satisfied customers, no costly retrofits, corporate responsibility, dedicated employees, happy users, community, and return on investment!

Our motivated goal is to be a trailblazer of spreading accessibility knowledge in a variety of dynamic ways, help maximize inclusion of people with disabilities in the workforce, change mindsets, build a supportive learning community, and ensure all training is well prepared for a lifetime of inclusion and learning from the very start.  Let’s give all individuals equal opportunities to learn…with ACCESS, COMFORT, SAFETY, and JOY!

We would be happy to help.  Contact us to assess and learn how we can assist you at


  1. Disability and Health Fact Sheet. World Health Organization 2018.
  2. Internet Statistics and Facts for 2019.
  3. Inclusive Design and the Duty to Accommodate Fact Sheet. Ontario Human Rights Commission, n.d.

See also…
Customized Training
Motivational Speaking
Learning Support Services